All amounts owed for Services rendered prior to the verified cancellation date must be paid in full. There will be no prorating for partial months throughout the Agreement. Due to account security and privacy concerns, all billing related questions and cancellation requests MUST be made in writing or via email.
Cancellation requests will only be processed if made by the initial authorizing party and if received in writing or emailed. There will be no refunds of any deposit for any cancellation requests made after we have completed the research/ design work or dedicated resource.
Incase of a request for a cancellation and refund while the research/design work is in progress, we would process the refund after proper investigation and after deducting the necessary costs involved while the project was on going. The refund would take 30 working days approximately.
Any cancellations done after the said period by the client, for any reason whatsoever, will lead to immediate termination of the contract.
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